FAQ & T&Cs
Frequently asked questions
So how does this custom fabric malarky work?
It's simple really! Once a month we release a set of new custom fabric designs, you choose what base you would like and how much, place your pre-order, then we work away getting your custom fabric printed and deliver it to you as soon as it's ready.
How often do new fabrics come out?
We try and open a new fabric 'round' once a month. We model our fabric rounds on a theme, but we do some random bits too! Keep an eye out on our website and social media for up-coming rounds. Once the round opens you just have a week (or so) to place your order before we close the round and get on with printing.
How long do I have to place my order once a round is open?
Once the round has opened you have around a week to place your order, then we close the round and get to work printing your gorgeous fabric.
How long until I recieve my order?
Good things take time! Because we custom print your fabric to order the lead time is somewhere between 8 and 10 weeks, we work our hardest to get it out to you asap!
I don't want to wait... is there anything I can get my hands on now?
Of course! Check out our current retail page for gorgeous fabrics ready to ship right now.
Enchanted Fabrics offer a layaway service to all customers. This allows you to pay half of your order total up front and then the other half within a 4 week window.
Flaws & metrage
Although our fabric is always fabulous, due to the nature of custom fabric, there might be small flaws. Although we check each piece of fabric before sending, should you spot a flaw, please get in touch with us straight away. Anything along the selvedge, close to the selvedge, or that will fit under a 10p we may not considered a flaw. Please note that continuous metrage cannot be guaranteed.
Fabric Descriptions and Possible Uses
Woven is woven cotton with no stretch so good for bags, linens and clothing where no stretch is needed.
The colours shown are as accurate as lighting/camera would allow. Please consider this when puchasing.